The delivery time for your order depends on several factors, including the seller’s processing time, shipping method, and your location. Typically, orders can take anywhere from a few days to several weeks. Check the seller’s estimated delivery time on the product page and your order confirmation for more specific details. If you have further questions, contact the seller directly for more precise information regarding your shipment.

To initiate a return or exchange, contact the seller directly through BoatMonkey to arrange the details. Note that the seller’s individual return policies may vary, so please review them on the product listing page. Refunds will be processed once the seller receives the returned item. For more information, visit our Help Center.

Please contact BoatMonkey support if you encounter any issues.

1. Before Placing an Order: Update your shipping address in your BoatMonkey account settings.
2. After Placing an Order: Contact the seller directly through BoatMonkey’s messaging system to request a change. Provide the correct shipping address and ask for confirmation that the address has been updated.

Please note that changes may not be possible if the order has already been processed or shipped. For further assistance, contact BoatMonkey support.

1. Log in to Your Account: Access your BoatMonkey account.
2. Go to Order History: Navigate to the “Order History” or “My Orders” section.
3. Select Your Order: Click on the order you want to track.
4. View Tracking Information: If the seller has provided a tracking number, you will see it here along with the carrier information.

If you have any issues or need further assistance, contact the seller directly through BoatMonkey’s messaging system.

1. Visit the Help Center: Check the FAQ section for answers to common questions.
2. Contact Support: Use the contact form or support email provided on the BoatMonkey website to get in touch with customer service.
3. Message the Seller: For order-specific issues, message the seller directly through BoatMonkey’s messaging system.
4. Open a Case: If an issue isn’t resolved, open a case through your account to seek further assistance.

For more details, visit BoatMonkey’s customer support page.

1. Contact the Seller Immediately: Message the seller through BoatMonkey’s messaging system to inform them of the mistake and provide the correct shipping address.
2. Update Address: If the order hasn’t been processed yet, the seller may be able to update the shipping address for you.
3. Cancel and Reorder: If the seller cannot change the address, request to cancel the order and place a new one with the correct address.

If you need further assistance, contact BoatMonkey customer support.

BoatMonkey sellers ship to many European countries. To check if they ship to your country:

1. Product Page: Review the shipping details on the product listing page.
2. During Checkout: Enter your shipping address at checkout to see if delivery is available to your location.

If you have specific questions about shipping, please contact the seller directly through BoatMonkey’s messaging system or visit our Help Center for more information.

If you order items from a single seller on BoatMonkey, they will typically come in one package. However, if you order from multiple sellers, each seller will ship their items separately, resulting in multiple packages.

For specific details about your order, check the shipping information provided by each seller or contact them directly through BoatMonkey’s messaging system.